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Featured Media & Appearances
Sharing compliance and revenue cycle insights through national features, expert commentary, and provider education.
💡 Topic:
Cigna Healthcare R49 Policy: Compliance & Revenue Impact

In the meantime, read our latest analysis on Cigna R49 + Aetna CCRP here → https://www.revquestrcm.com/post/cigna-aetna-downcoding-r49-ccrp-2025
Topic Spotlight: Cigna R49 & Aetna CCRP
Marketta Burrell, CRCP, Founder & CEO of RevQuest LLC™ and Revenue Reset™, has shared extensive analysis on payer downcoding policies. This feature highlights insights into Cigna’s R49 policy and Aetna’s Claim & Code Review Program (CCRP), including risks, compliance requirements, and provider impact.
Key points covered:
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What R49 and CCRP mean for E/M coding?
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How documentation standards drive compliance risk?
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Practical tools to prevent revenue loss.

About the Expert | Marketta Burrell, CRCP
With over 23 years of healthcare revenue cycle expertise, Marketta Burrell is the founder of RevQuest LLC™ and Revenue Reset™. She specializes in A/R recovery, compliance solutions, and practice revenue optimization.
Through her work, she has pioneered Downcoding Defense™ for Healthcare Providers, equipping practices to combat payer-driven revenue cuts, prevent avoidable write-offs, and protect the integrity of clinical judgment.

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RevQuest LLC™ and Revenue Reset™ participate in podcasts, webinars, and compliance communities for educational purposes only. We maintain independent thought leadership and do not endorse third-party organizations.
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